Refund Policy

Refund Policy for Digital Products

This Refund Policy applies to purchases made through the Static IPTV website for digital products, specifically IPTV subscriptions.

1. Refund Eligibility

Given the nature of digital products, refunds for IPTV subscriptions are subject to the following conditions:

• Service Quality: If you experience persistent technical issues or service disruptions that are within our control and cannot be resolved within a reasonable timeframe, you may be eligible for a refund.
• Cancellation: If you cancel your subscription within the specified cancellation period, you may be eligible for a refund. Please refer to our Terms and Conditions for information on cancellation periods.
• Product Defects: If you encounter significant defects or inaccuracies in the content or functionality of our IPTV service, you may be eligible for a refund or credit, subject to verification by our support team.

2. How to Request a Refund

To request a refund for your IPTV subscription, please contact our customer support team at [email protected] with your order details and a description of the issue. We will review your request and respond to you as soon as possible.

3. Refund Process

If your refund request is approved, we will process the refund to the original method of payment within a reasonable timeframe. Please note that it may take some time for the refund to be reflected in your account, depending on your payment provider.

4. Exceptions

Please note that certain circumstances may make you ineligible for a refund, including:

• Usage of the IPTV service beyond the cancellation period.
• Violation of our Terms of Service.
• Circumstances beyond our control, such as changes in laws or regulations affecting the provision of IPTV services.

5. Contact Us

If you have any questions or concerns about our Refund Policy for digital products, please contact us at [email protected].